Refund Policy

ADVISORY

CUSTOMERS ARE ADVISED TO STUDY THE SIZE CHART CAREFULLY BEFORE ORDERING FOR A SMOOTH EXPERIENCE.

CANCELLATION AND REFUND

• UNFORTUNATELY, AS PER STORE POLICY, RETURNS AND REFUNDS ARE NOT POSSIBLE AGAINST ANY ORDERS.

• CANCELLATIONS ARE NOT POSSIBLE AGAINST ANY ORDERS, ONCE DISPATCHED.
   

DEFECTIVE PRODUCTS: **Refund Policy**

 

At HipHopCity, we prioritize quality and customer satisfaction, taking extra measures to ensure our products reach you in perfect condition. We double-test all audits, carefully secure each package, and inspect every order to prevent tampering or damage during shipment.

 

No Refunds on International Purchases

Due to the nature of international shipping, we are unable to offer cancellations or refunds for international purchases. We advise our international customers to thoroughly review their orders before finalizing their purchase.

 

Replacement Policy

If, in rare cases, you receive an item in an unsatisfactory condition, please contact us as soon as possible. We will evaluate your request and, if eligible, arrange for a replacement. Our team is dedicated to assisting you and ensuring your experience with HipHopCity meets our high standards.

 

IF YOU RECEIVE A DEFECTIVE PRODUCT, WE APOLOGIZE. PLEASE SHARE ORDER DETAILS AND IMAGES AT contact@hiphopcity.com , AND WE WILL RESPOND WITHIN 24 HOURS.
 

EXCHANGE LIMITATIONS:

• EXCHANGES ARE ALLOWED FOR EVERY ORDER ONLY ONCE.

WE TRUST THAT THIS POLICY GUARANTEES A CONFIDENT SHOPPING EXPERIENCE AT SORTA CLUB. IF YOU HAVE ANY QUESTIONS OR CONCERNS, PLEASE FEEL FREE TO REACH OUT TO OUR CUSTOMER SUPPORT TEAM FOR ASSISTANCE BY WHATSAPP AT +91 96748 47326